It’s no secret that people who have positive, consistent brand experiences with your company also have a positive impact on your business. The ways people interact with your brand impact their trust, loyalty and advocacy for your company -- and this drives growth.
Are you confident that your people deliver a positive brand experience with prospects and customers in everything they do? If they don’t, your company is at risk because negative brand interactions diminish trust, loyalty and advocacy, which are vital for driving sales, customer retention and referrals.
Looking to introduce yourself effectively on Zoom? There are some simple steps you can take to make a great first impression. A little preparation and practice goes a long way. What you say (and how you say it) sets the tone for new relationships, whether introducing yourself to your team for the first time or […]
In this episode of Up Next with Gabriella Mirabelli, host Gabriella interviews Point Road Group's Alyssa Gelbard about the power (and mechanics) of networking. Listen below to Alyssa's tips on how to think about networking when you’re not actively looking for a job opportunity, do's and don'ts for networking on LinkedIn and etiquette around making (and […]
The hiring process today can feel like flying into a black hole; you aren’t sure what to expect, you can’t see what’s going on and you don’t have a lot of control over the outcome. The waiting part of a high stakes job search can be agonizing for candidates. Fortunately, companies are increasingly embracing transparency. Some utilize […]