We've all been in virtual meetings where we’re distracted and our minds drift, or we’re juggling 10 things at once. But here's the thing – just because it's common for people to disengage during meetings, it doesn't mean that the behavior is acceptable. Others notice when you're mentally somewhere else during a video call and […]
Word choice can have a big impact on communication outcome. The specific words you use can directly influence the impression you make on others. Whether by email, Zoom, phone or in person, what you say (and how you say it) influences the strength of your message. Communication is instantly weakened when you include qualifiers and […]
