Your biggest competitor just won the account you've been chasing for months. What's frustrating? Neither better technology nor lower pricing sealed the deal. Rather, their executive team presented a clear, unified message about their company's value and key differentiators — while each of your leaders painted a different picture of who you are and what […]
In a world where people increasingly turn to AI to streamline operations and boost productivity, emotional intelligence (EQ) remains a deeply human, irreplaceable soft skill -- one that is essential for effective leadership. Beyond helping leaders build trust, individuals with a high EQ are more adept at navigating business challenges and balancing stakeholder priorities. EQ […]
Have you ever knocked a presentation out of the ballpark only to be hit with a wave of self-doubt about your next big project? Or maybe you're leading a team that's facing some challenges, and suddenly you question your ability to guide them forward. Even the most experienced executives can have dips in leadership confidence. […]
Emotional intelligence is increasingly important in our work environments, but how does it impact careers, and can it be learned? In this FEI Weekly Podcast, Olivia Berkman interviews Executive & Board Coach at Point Road Group, Aimee Long. They discuss the role of emotional intelligence in establishing trust as leaders, which is critical to executive […]
Are you confident that your people deliver a positive brand experience with prospects and customers in everything they do? If they don’t, your company is at risk because negative brand interactions diminish trust, loyalty and advocacy, which are vital for driving sales, customer retention and referrals.