What does the overall quality of your employees’ email say about your company? Create an environment of proactive, prompt and professional email practices to maintain a strong reputation in the eyes of clients, vendors, potential talent and others. Focusing on the finer points of good communication, such as response time and message organization, ensures that […]
Written communications drive business and shape relationships with colleagues and external contacts. From emails and reports to instant messages on collaboration platforms and presentations, writing style and substance not only influence productivity, but also what recipients think about your professionalism, competence, credibility and more. Weak, vague, bloated or rushed communications can skew the message focus and create unnecessary confusion whereas strong […]
A critical (yet often overlooked) communication skill for productive and effective video meetings is active listening. Active listening goes beyond simply hearing what someone says. It means paying full attention to the whole picture (nuance, inflection and nonverbal cues), engaging and responding to demonstrate understanding. Listening actively shows respect for the speaker, which helps builds trust and rapport, essential components […]
Virtual networking poses unique challenges, but that doesn’t mean you can’t meet new people and further develop existing relationships. Even without in-person conferences and networking events on the horizon anytime soon, you still can – and should – cultivate your network. So how do you “get out there” when you’re inside at home? Here are […]
