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5 Things You're Doing on Video Calls That turn People Off | video calls | Point Road Group
June 24, 2026

5 Things You’re Doing on Video Calls That Turn People Off

Imagine sitting in a room with a prospect, and they scroll on their phone while you speak. You likely feel frustrated, annoyed, insulted, ignored — maybe even disrespected. Video calls are no different — others notice when you do things that show you're not fully present. If you often behave this way, they'll view you […]
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April 22, 2026

Your Business Changed. The Story Didn't.

How outdated company messaging costs you pipeline The CRO of a B2B services firm was reviewing recorded sales calls, trying to figure out why sales were down, when something jumped out. Three senior sales executives described the company in three different ways — none of it consistent with the company's current strategic direction, website or […]
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October 21, 2025

What Bad Headshots Say About Your Company

Someone is looking at your LinkedIn profile right now. Long before anyone reads a word about your experience or your company’s capabilities, your headshot has already spoken. The question is—what did it say? Every Employee is a Brand Ambassador Here's what most companies miss: every employee with a LinkedIn profile is a brand ambassador. Every […]
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April 18, 2024

White Paper: The Hidden Influence of Executive LinkedIn Profiles on Your Business

A customer's first impression of your company can often come from an unexpected source - your employees' LinkedIn profiles! In our years of helping executives with corporate and personal branding, we observed that people draw quick conclusions about companies from the LinkedIn profiles of their employees. However, the lack of research on this topic makes […]
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December 11, 2023

Brand Consistency Checklist to Build Brand Recognition and Trust

To strengthen your brand recognition and increase consumer confidence, we created a brand consistency checklist to help you make improvements. Companies large and small have challenges maintaining brand consistency. Bigger companies may have more resources, but more possibilities for oversight. Smaller companies often lack the resources and expertise to get the job done. Regardless of […]
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August 7, 2023

Staying On-Brand: The Power of Effective Brand Messaging

Companies often say that it’s important for their employees to be “on-brand,” but what does this mean exactly? A team that's on-brand communicates in a way that aligns with the brand's values, culture and identity. They drive a cohesive and consistent brand experience, which converts prospects and retains customers. When people aren't on-brand, their inconsistent […]
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