Emotional intelligence is increasingly important in our work environments, but how does it impact careers, and can it be learned? In this FEI Weekly Podcast, Olivia Berkman interviews Executive & Board Coach at Point Road Group, Aimee Long. They discuss the role of emotional intelligence in establishing trust as leaders, which is critical to executive […]
Are you confident that your people deliver a positive brand experience with prospects and customers in everything they do? If they don’t, your company is at risk because negative brand interactions diminish trust, loyalty and advocacy, which are vital for driving sales, customer retention and referrals.
Professional conflict exists. People misunderstand, projects hit roadblocks and team structures change. It’s a natural reaction for anyone to get upset and want to fight back when they encounter such obstacles. Many people think going on the offensive is how you come out on top in tense situations. Yet, that couldn’t be farther from the […]
Every organization goes through challenging situations, whether it’s a transition in leadership, restructuring, change in business strategy or new ownership. Leaders usually understand the importance of handling these changes thoughtfully, but they struggle with the exact know-how. When that struggle turns into communication missteps, leadership teams can end up looking weak or ineffective and people […]
When companies are evaluating candidates as well as developing talent for a role that’s part of the executive leadership team, a critical component to assess is executive presence. This enables leaders to have vision, drive critical initiatives, navigate challenges, generate support and enhance relationships. While executive presence has many facets, focusing on the following areas […]
